In these Terms, "UE Capital," "we," "us," and "our" refer to UE Capital Ltd, a company incorporated in Saint Lucia (Registration No. 2023-00432), with registered office at Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia. "Client," "you," and "your" refer to any natural or legal person who registers for and uses our services. "Services" means our online CFD and Forex trading services and all ancillary tools provided via our platforms.
By registering an account, accessing our platforms, or using any of our Services, you agree to be bound by these Terms in full. If you do not accept these Terms, you must not use the Services. We reserve the right to amend these Terms; amendments become effective upon publication on this page. Continued use of the Services constitutes acceptance of the amended Terms.
To use our Services you must complete our registration and verification (KYC) process. You must be at least 18 years old and legally capable of entering into binding contracts in your jurisdiction. You must provide accurate, current and complete information during registration, and keep that information updated.
We do not offer Services to residents of the United States of America, North Korea, or any jurisdiction where the provision of our Services would be unlawful. It is your responsibility to ensure that your use of our Services complies with the laws of your jurisdiction.
Client balances are held in segregated accounts, separate from UE Capital's operational capital. These funds are not available to our creditors in the event of company insolvency. Negative balance protection applies automatically to all retail accounts: under no circumstances will your account balance fall below zero as a result of trading activity.
Orders are executed on our MetaTrader 5 infrastructure, which UE Capital owns as a Main Label operator. Execution policy, slippage handling, and requote policy are detailed in our published Execution Policy, which forms part of these Terms.
Trading Forex, CFDs and other derivatives involves significant risk of loss. These are complex, highly leveraged products. You may lose the entire value of your deposit. Past performance does not guarantee future results. You should only trade with funds you can afford to lose, and you should seek independent financial advice if you are unsure whether these products are suitable for you.
The following activities are prohibited and may result in account termination and forfeiture of positions: market manipulation, arbitrage exploiting latency or pricing errors, use of the Services in violation of applicable law, provision of false identification, and any activity that contravenes our AML policy.
To the maximum extent permitted by applicable law, UE Capital is not liable for any indirect, consequential, special, or punitive damages arising from your use of the Services, including but not limited to loss of profits, loss of data, or business interruption, regardless of the theory of liability.
Either party may terminate this agreement at any time by providing written notice. Upon termination, open positions will be closed at prevailing market prices and remaining account balance will be returned to the Client after deduction of any outstanding fees, taxes, or other liabilities.
These Terms are governed by the laws of Saint Lucia. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Saint Lucia, save that we may bring proceedings in any jurisdiction in which you are resident.
We collect personal data you provide directly (name, address, date of birth, government ID, proof of address, financial information for source-of-funds verification) and data generated by your interaction with our platform (trade history, login records, device fingerprints, IP addresses).
Personal data is used strictly to provide our trading services, meet our regulatory obligations (KYC, AML, sanctions screening), and ensure platform security. We do not use personal data for advertising or behavioural targeting.
We do not sell, rent, or share personal data with third-party marketers under any circumstances. We share data only with: regulated payment processors as needed to execute your funding instructions; law enforcement or regulators where compelled by valid legal process; and our independent auditors under strict confidentiality.
Personal data is stored on encrypted servers within the European Union. TLS 1.3 is used for all transmissions. Database-level encryption (AES-256) is applied at rest. Access is restricted to authorised personnel under role-based access controls. Independent penetration testing is conducted annually.
Personal data is retained for the duration of the client relationship and for seven years thereafter, in line with AML record-keeping requirements. After this period, data is deleted or anonymised.
You may request access to, correction of, or deletion of your personal data at any time by emailing compliance@ue.capital. Deletion requests are honoured subject to our regulatory record-keeping obligations.
Our website uses strictly necessary cookies (for session management and security) and analytics cookies (anonymised, no behavioural profiling). No advertising cookies. No third-party trackers. You may disable analytics cookies at any time from your browser settings without impacting service.
UE Capital is fully committed to combating money laundering, terrorist financing, and financial crime. Our AML programme follows the FATF Recommendations and the AML/CFT obligations applicable in Saint Lucia.
Every account is subject to identity verification before deposit. Standard CDD includes verification of identity (government ID) and address (utility bill or bank statement). Enhanced Due Diligence (EDD) is applied to PEPs, high-risk jurisdictions, and accounts above certain volume thresholds.
For deposits exceeding $50,000, or where there are reasonable grounds for additional scrutiny, source-of-funds documentation is requested. This may include payslips, business accounts, sale-of-asset documentation, or inheritance documentation.
All clients are screened against UN, EU, OFAC, HMT, and Saint Lucia sanctions lists at onboarding and continuously thereafter. Hits result in immediate account suspension pending investigation.
Where a transaction or pattern triggers reasonable suspicion of money laundering or financial crime, our compliance team files a Suspicious Activity Report (SAR) with the relevant authority. SARs are confidential by law; clients are not notified of filings.
To prevent the use of our services for money laundering, withdrawals must return to the same name and account/wallet/card used for deposit. Cross-account or third-party withdrawals are not permitted.
All client orders are executed on UE Capital's MetaTrader 5 infrastructure. UE Capital is a direct Main Label operator — no third-party White Label intermediary sits between client orders and our matching engine. Primary infrastructure is hosted at Equinix LD4 (London).
Pricing is aggregated from a panel of tier-one liquidity providers including major investment banks and non-bank market makers. The panel composition is reviewed quarterly to ensure best execution.
We support Market, Limit, Stop, Stop Limit, Stop Loss, and Take Profit orders. All order types are executed on a price-time-priority basis. Hedging mode (multiple positions per symbol) is enabled by default; netting mode is available on request.
During normal liquidity, orders fill at the requested price or the next best available price. We do not requote prices. Slippage may occur during extreme volatility (major news releases, market gaps); both positive and negative slippage is reported transparently on the trade record.
Standard retail accounts: margin call notification at 50 % of used margin; automatic stop-out at 20 %. Institutional accounts may negotiate custom levels. Stop-out closes losing positions in descending order of size until margin level returns above the threshold.
Every executed order generates a trade ticket with timestamps to the millisecond, execution price, slippage value (positive or negative), and commission breakdown. Daily, monthly, and ad-hoc statements are accessible from the client portal.
Trading leveraged products, including Forex and CFDs, carries a high level of risk and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade leveraged products you should carefully consider your investment objectives, level of experience, and risk appetite.
You may lose some or all of the funds you have deposited. You should not invest funds you cannot afford to lose. Past performance is not indicative of future results.
Trading on margin amplifies both potential gains and potential losses. A small adverse market movement can result in a loss exceeding your initial deposit, were it not for negative balance protection. Higher leverage means higher risk per pip movement.
Financial markets can be volatile, particularly around news releases, central bank announcements, and geopolitical events. Prices can move rapidly and gap, meaning your orders may not always fill at the requested price during such conditions.
Liquidity varies across instruments and sessions. Some instruments may experience wide spreads or reduced volume during off-peak hours, weekends, or holidays, which can impact execution quality.
Internet-based trading is subject to risks including hardware failure, software malfunction, internet connectivity issues, and cyber-attacks. UE Capital maintains redundant infrastructure but cannot guarantee uninterrupted access in every circumstance.
Trade only with funds you can afford to lose. Seek independent financial advice if you are uncertain whether trading leveraged products is appropriate for you. Use the demo environment to test strategies before committing live capital.